Online payments

Keep patient payment collection connected to the clinic workflow

Calling patients to ask for money is awkward and inefficient. Send secure payment links, take online deposits to build booking commitment, and manage installments automatically according to your payment setup.
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Medicasimple feature overview interface

The practice management platform behind 1,300+ healthcare clinics

From dental to physio, dietetics to aesthetics. One platform, every specialty. Built for clinics that want less admin and more time with patients.
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Send secure payment links
Patient forgot their wallet or booking from abroad? Send a secure SMS or QR to Pay link and let them pay from their phone.
Build booking commitment
Configure your online booking to require an upfront deposit. A clear deposit policy reduces no-shows and ensures high-value chair time is respected.
Track installments easily
Split large treatments into monthly plans. The system tracks due dates and helps you follow paid status without messy spreadsheets.
Keep balances accurate
When a patient completes a payment, the transaction context updates their patient finance record so your clinic dashboard reflects the latest balance.
Problem

Chasing money shouldn't be your reception's full-time job

Every hour your front desk spends calling patients for unpaid balances or missing deposits is an hour they aren't helping the patients in your clinic.
Reception team sending an online payment request from a patient balance screen.
Patients leave without paying
When patients walk out needing to 'call back to pay', your front desk is left chasing them. The longer it takes to ask for the money, the harder it is to collect.
Deposit-ready appointment workflow connected to online payment setup.
No-shows waste valuable time
When a patient books an hour block and simply doesn't show up, that high-value chair time is left unused. Without a deposit setup, there is little commitment to the appointment.
Installment payment plan timeline showing due dates and paid status.
Installment chaos
Selling a high-value treatment on an installment plan helps case acceptance, but tracking those monthly payments in an external sheet turns into an administrative nightmare.
How it works

Request, collect, and track with context.

Online payments for dental practices should not create another admin island. Medicasimple keeps the request, payment context, balance, and follow-up closer together.

Clinic teamPayment workflowPatient stepFinance review
🧾
Context
Choose the payment context
Start from the patient, appointment, balance, or plan context the team needs to manage before sending a request.
💳
Request
Send the online payment request
Use online payment workflows such as payment request, text to pay, or QR to pay where the clinic setup supports them.
📲
Patient pay
Patient completes the payment step
The payment moment stays framed as a clinic workflow request through configured payment infrastructure.
👁️
Balance
Keep the balance visible
Connect payment context back to patient balances and finance surfaces so reception and managers can see what changed.
📊
Follow-up review
Deposits and installments stay visible
The team can follow deposit-ready booking, planned installments, paid status, and careful settlement or refund context without losing track of the patient's financial record.
online payment setup checked before request language is used
patient balance context remains attached to the payment record
deposit-ready booking stays dependent on configured online payment setup
installment dates and paid status remain visible for follow-up
settlement, POS, valör, and refund wording stays cautious
Payment context ready · balance visible · deposits tracked · installments followed
01Payment Links

Send a secure SMS link to collect debt

Instead of awkward phone calls asking for credit card numbers, just send a secure payment link directly to the patient's phone. They pay securely, and their payment context is updated in their finance record.

Medicasimple payment links interface
02Deposits

Encourage commitment before booking

Require an upfront online deposit when patients book high-value treatments according to your clinic policy. Building booking commitment helps reduce your no-show rate.

Medicasimple online deposit workflow
03Installments

Track payment plans within the patient record

Set up the total treatment cost, split it into monthly dates, and track who paid and who is overdue natively without needing external spreadsheets.

Medicasimple installment plan tracker
Get started

Ready to streamline your payment collection?

See how Medicasimple helps you collect patient debt via secure links, build commitment with deposits, and track installments without spreadsheets.

Book a demo
Explore finance management
Secure payment linksCommitment building
Operational wins
What you get

Send secure payment requests via SMS or WhatsApp

Require upfront online deposits to confirm bookings

Track payment plan installments without spreadsheets

Keep patient balance context up to date

SSS

Payment setup

Do patients need an app to pay?

No. The system sends them a secure SMS or WhatsApp link. They click the link and pay through a standard, secure online checkout.

Can I take deposits through the online booking page?

Yes. Depending on your online payment setup, you can configure your booking system to require a deposit for specific treatments before the appointment is confirmed.

SSS

Deposits & plans

Does the system update the patient's balance?

Yes. Once the payment is processed and synchronized, the payment context updates the patient's finance record so your clinic dashboard reflects the new balance.

Is the payment process secure?

Yes. Medicasimple works with your configured third-party payment infrastructure. You never store credit card numbers directly in the practice management software.

SSS

Finance visibility

Are refunds supported?

Refund workflows are available, subject to your payment provider's valör and blocking-window policies.

Related Features

Related Features

Finance

Finance Management

Connect payments, balances, invoices, receipts, and reporting with the patient journey.

View feature
Booking

Online Booking

Let patients request appointments online while your clinic keeps control over availability and rules.

View feature
Hub

Scheduling

Run booking, reminders, calendar logic, and appointment tracking as one connected workflow.

View feature
Finance

Treatment Cost Management

Track lab costs, material usage, and treatment-level margin before leakage becomes normal.

View feature
Automation

Appointment Reminders

Automate SMS and WhatsApp reminder flows so front-desk teams spend less time chasing confirmations.

View feature
Get started

Stop letting your front desk double as debt collectors

Make it easy for patients to pay you securely. Book a demo to see how automated payment links and booking deposits keep your clinic's cash flow connected.

Book a demo
Explore finance management