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Dr. Menekse Tekin
Propietario, Naturel Dent
No. Medicasimple is completely software based. Patients confirm using their own mobile phones.
SMS and WhatsApp. Confirmation messages are sent through the channel used by your Appointment Reminders automation.
No. Patients just click a secure link in the message and respond with a simple confirmation.
In real time. The appointment status changes instantly when the patient answers.
Yes. Activate Appointment Reminders first. Self check-in confirmations run on top of that automation.
Yes. Edit confirmation templates in Settings under SMS Automation.
Patients receive appointment details with a clear yes or no prompt in one message.
It sends automatically before the appointment based on your Appointment Reminders timing settings.
The appointment stays unconfirmed. Reception can follow up manually or let reminders retry.
Yes. Patient links are protected and follow strict data privacy standards.
No. Self check-in confirms arrival intent before the visit. It does not manage live queue times.
The prompt captures confirmation status only. Patients can call or message separately for extra notes.
Yes. Confirmed patients attend more reliably, and early declines give your team time to rebook the slot.
In Process Follow-Ups under Contact Records. Every message and reply is logged.
Yes. Doctors and reception share the same real-time diary view.
Yes. Sent messages, timestamps, and patient actions are logged for compliance and reporting.
Yes. It supports both NHS and private practice workflows.
No hardware to buy or maintain. Patients confirm before arrival, giving wider reach at lower cost.
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