The additional measures taken to prevent the spread of Covid-19 to both your patients and staff have made it somewhat more complex to provide the experience your patients expect. Patients still anticipate a smooth and focused treatment process from start to finish. To prevent appointment cancellations and enhance patient satisfaction, it's crucial for dentists to have the right tools in place to offer a safe and seamless experience.
Many clinics have realized the importance of features such as online patient registration, appointment tracking systems, and online payment links during the quarantine period. These features have transformed patients' engagement in the treatment process. Do you know how to sustain the use of these features even after the relaxation of quarantine rules?
Like many other healthcare centers, dental clinics have struggled to adapt to the changes in the past year and a half. The features of Medicasimple's cloud-based clinic management software provide dentists with the solution they need, helping them adapt to changing conditions.
In this article, we'll discuss three tools that will save your team time, help you meet changing patient demands now and in the future, and enhance the patient experience:
- Online Appointment Booking System
- Patient Portal
- Mobile Application
Dentists using Medicasimple's cloud-based clinic management system have found these three tools invaluable for all patient profiles, whether young or old, with any medical history.
With increasing vaccination rates, people are likely to want to start dental treatments postponed during the quarantine period in the coming months. Therefore, clinics need to explore ways to safely increase their patient capacities.
It's crucial to allocate time to review your patients' treatment processes and plan how to meet all their needs in the future. Start by asking yourself these questions:
- How are my patient treatments progressing?
- Can I explore different approaches?
- Am I providing a seamless experience for all my patients?
- Do I help my patients clearly understand the process?
- How can I increase capacity while ensuring safety measures?
The online appointment booking system will continue to be useful and can be configured to fit your clinic's operations and working hours. We all know that patients want to schedule appointments at times convenient for them, such as after work or on weekends.
Medicasimple's online appointment system allows patients to view, modify, and cancel their appointments 24/7. Additionally, it prevents patients from forgetting their appointments through automatic notifications and reminders.
The patient experience begins before they even come to the clinic, and Medicasimple's patient portal helps you manage the patient's journey by establishing and maintaining a good relationship with your patients.
With customizable SMS and emails, patients can easily access the links you send. The patient portal allows patients to enter past health records, view treatment plans, fill out consent forms, and view payments in an easy, secure, and completely contactless space.
How about having a mobile application where patients can check appointments, fill out forms, or make payments?
Medicasimple's mobile application is exactly what you need to take the patient experience to the next level. Patients can fill out forms, enter data like health record information, and make payments before coming to the clinic. This way, your patients spend less time at the clinic in line with Covid-19 precautions.
Medicasimple supports you in providing a safe treatment for patients with different needs. The dental clinic management system is the tool you need to expand your clinic, optimize treatment processes, offer a unique patient experience, and save time.
If you want to learn more about Medicasimple's cloud-based clinic management system, you can email us at support@medicasimple.com or call us at 0212 281 6968. You can also reach out to us through our social media accounts! If you're already using Medicasimple but need assistance, feel free to contact our support team.
