SELF CHECK-IN

Stop Chasing Patients for Appointment Confirmations

Patients confirm via SMS or WhatsApp before they arrive. Your team starts the day with a clear view. No hardware required.
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Green Diaries Every Morning
Know exactly who is coming. See confirmed patients at a glance.
Zero Hardware Costs
Run everything on existing software. No expensive kiosks required.
Less Time on the Phone
Stop calling patients one by one. Automated messages handle confirmations.
Fill Empty Slots Fast
Spot cancellations the second they happen and offer the slot to another patient.
Automated Messages
Reach patients on SMS and WhatsApp.
The system sends a confirmation link before each appointment. Patients answer yes or no directly from their phones.
Real-Time Sync
See instant diary updates for the team.
A patient taps yes or no and the clinic diary updates immediately for reception and doctors, no manual refresh needed.
Audit Trail
Track every patient reply.
Every sent message and response is logged under Process Follow-Ups in Contact Records with clear timestamps.
Rapid Rebooking
Catch declines and react fast.
When a patient declines, the slot opens instantly so your team can offer it to another patient before revenue is lost.

The practice management platform behind 1,300+ healthcare clinics

From dental to physio, dietetics to aesthetics. One platform, every specialty. Built for clinics that want less admin and more time with patients.
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Dr Ferdi Allaf, Invisalign Diamond APEX Provider and Medicasimple customer

"As an orthodontist and clinic owner my main focus is patient care, and Medicasimple allows me to do just that. It handles all the administrative tasks, freeing me up to focus on my patients. Our practice has thrived since we started using it"

Dr Ferdi Allaf
Invisalign Diamond APEX Provider
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Dr Menekse Tekin                                | Dr Menekse Tekin, owner of Naturel Dent dental clinic and Medicasimple customer

"Medicasimple has revolutionised how we manage our dental practice. Its automated reminders and easy scheduling system have reduced no-shows and improved our patient flow. I would highly recommend it to any dental practice."

Dr Menekse Tekin

Owner, Naturel Dent

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Case Studies

How Others Automated Their Practices

Explore real-world healthcare practices that have used Medicasimple to enhance patient experiences and achieve full automation.
Dr Menekse Tekin clinic operations case study - Medicasimple
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Transforming Clinic Operations: Ortoport's Journey with Medicasimple

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Medicasimple’s Impact on Convenience and Efficiency at Ser Dental Clinic

Ser Dental Clinic, facing complex financial demands, sought a solution to improve operations, reduce admin tasks, and enhance patient care.
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KLC Clinic operational improvements case study - Medicasimple
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Advanced Clinic Operations and Attracting Investment with Medicasimple

Haitham Jandali implemented Medicasimple at Qualident to overcoming communication and noise problems and financial tracking challenges.
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Ortoport clinic operations case study - Medicasimple
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Refreshing ErginDent’s Operations with Medicasimple

Dt. Ahmet Ergin improved ErginDent’s workflow, focusing on patient experience and advancing efficiency with practical and forward-thinking methods.
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How Dt. Karabat Achieved a Fully Digital, Paperless Clinic

Dt. Özkan Karabat aims for a digital, paperless clinic, elevating patient experiences and ensuring efficient record-keeping with innovative solutions.
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Ready to silence the phone and fill the chair?

Start your morning with a confirmed diary, not a call list.
FAQ

Frequently asked questions

Quick answers about patient self check-in, confirmations, and clinic diary visibility in Medicasimple.
Do we need to buy a kiosk?

No. Medicasimple is completely software based. Patients confirm using their own mobile phones.

Which channels do you support?

SMS and WhatsApp. Confirmation messages are sent through the channel used by your Appointment Reminders automation.

Do patients need to download an app?

No. Patients just click a secure link in the message and respond with a simple confirmation.

How fast does the clinic diary update?

In real time. The appointment status changes instantly when the patient answers.

Does this require other modules to be active?

Yes. Activate Appointment Reminders first. Self check-in confirmations run on top of that automation.

Can we customise the confirmation message?

Yes. Edit confirmation templates in Settings under SMS Automation.

What does the patient actually see?

Patients receive appointment details with a clear yes or no prompt in one message.

When do patients get the message?

It sends automatically before the appointment based on your Appointment Reminders timing settings.

What if a patient ignores the message?

The appointment stays unconfirmed. Reception can follow up manually or let reminders retry.

Is the confirmation link secure?

Yes. Patient links are protected and follow strict data privacy standards.

Does this track clinic waiting times?

No. Self check-in confirms arrival intent before the visit. It does not manage live queue times.

Can patients add a note when confirming?

The prompt captures confirmation status only. Patients can call or message separately for extra notes.

Does this reduce patient no-shows?

Yes. Confirmed patients attend more reliably, and early declines give your team time to rebook the slot.

Where are patient replies stored?

In Process Follow-Ups under Contact Records. Every message and reply is logged.

Do doctors see the updates too?

Yes. Doctors and reception share the same real-time diary view.

Can we audit message history?

Yes. Sent messages, timestamps, and patient actions are logged for compliance and reporting.

Is this available for UK clinics?

Yes. It supports both NHS and private practice workflows.

How does this compare to kiosk systems?

No hardware to buy or maintain. Patients confirm before arrival, giving wider reach at lower cost.

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