From teams who have been there

Customer stories

Honest stories from dental teams handling the same busy days, hard choices, and growing pains.

Customer stories
Customer story · four locationsCenterdent logo

How Centerdent manages four clinics
from one system.

Dr. Ferdi Allaf's team uses Medicasimple to follow patients, payments and doctor compensation across four locations.

Practice
Centerdent
Scope
Four clinic locations
Used for
Patients, payments and compensation
Interview
Dr. Ferdi Allaf

01 · Before Medicasimple

Centerdent had four clinics, but no single group-wide view.

Each location could see its own patients and payments. Getting a group-wide picture meant comparing separate records, and doctors moving between clinics could not see compensation in real time.

Before Medicasimple

Four clinics · separate records

01

Clinic 01

Patients
Payments
Doctor fees
02

Clinic 02

Patients
Payments
Doctor fees
03

Clinic 03

Patients
Payments
Doctor fees
04

Clinic 04

Patients
Payments
Doctor fees

Group-wide checks

The team compared records from each clinic.

This slowed down payment checks, patient follow-up and doctor compensation.

02 · What Centerdent changed

Centerdent moved its four clinics onto Medicasimple.

Patient activity, payments and doctor compensation are now available in the same system. Staff still work by location; management can see the group as a whole.

With Medicasimple

Four clinics · one account

Data from four clinics

01Clinic 01
02Clinic 02
03Clinic 03
04Clinic 04

Medicasimple

Centerdent in one account

Patient records, payments and doctor earnings are available across the group.

What the team can see

01Patient recordsTreatments, follow-ups and schedules
02PaymentsBalances, collections and reporting
03Doctor earningsCompensation visible to the team

4 clinics

Included in the customer interview

Patients, payments, earnings

Available across the group

Hours → minutes

Reported by the customer

03 · Day-to-day impact

What became easier for the team.

Patient follow-ups

Before

Updates were checked clinic by clinic.

Connected

Patient activity can be followed across locations.

Payments

Before

Balances and collections were reviewed separately.

Connected

Management can review payments in one place.

Doctor compensation

Before

Doctors moving between clinics waited for manual checks.

Connected

Doctors can see their earnings in real time.

Dr. Ferdi Allaf (Invisalign Diamond APEX Provider)Centerdent logo

04 · In Dr. Allaf's words

As an orthodontist and clinic owner my main focus is patient care, and Medicasimple allows me to do just that. It handles all the administrative tasks, freeing me up to focus on my patients. Our practice has thrived since we started using it.

Dr. Ferdi Allaf (Invisalign Diamond APEX Provider)

Owner, Centerdent

05 · About the results

What was measured, and what was not.

What we know

Centerdent operates four clinics and uses Medicasimple across the group.

What Dr. Allaf reported

Recurring administrative tasks that took hours can now be completed in minutes.

What was not measured

The interview did not include before-and-after timing or an independently verified percentage.

Managing more than one location?

See how Medicasimple would work across your clinics.