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Dr Menekse Tekin
Owner, Naturel Dent
Minutes. Patient recall is already built into the system. No extra installation needed.
Three ways: from the Quick Actions menu (top-right), from the patient profile under Contact tab, or let the system create them automatically based on treatment completion.
Yes. Create custom templates for different treatment types, languages, and recall intervals.
Up to 1,000 patients per batch via SMS. For larger lists, paginate to the next page and repeat.
Yes. Link your official clinic WhatsApp number for branded communication.
Tasks tab, Recall section. You see the task name, assigned staff, due date, repeat frequency, patient info, and status.
No. You control the exact frequency. Set recall intervals per treatment type so patients only hear from you when it matters.
Yes. Include your online booking link in the recall message. Patients tap the link, pick a slot, and the appointment appears on your calendar.
Yes. Replies land in your communication log with the patient's name, timestamp, and full message.
The system respects their communication preferences. Opted-out patients are excluded from future recall batches.
No. They receive standard SMS or WhatsApp texts. Nothing to install.
Yes. Send fully localised message templates based on the patient's language preference.
Yes. All data processing follows GDPR requirements. Patient consent is tracked per communication channel.
Yes. When an appointment is marked as completed, the system can automatically send a feedback survey. View responses in the patient profile or export them to Excel.
Yes. Every recall action, message sent, and patient response is logged with timestamps and staff attribution.
Only staff with the right role-based permissions. You control access per team member.
Track recalls generated, appointments booked, and completions. Identify gaps in follow-ups and optimise your patient engagement.
Yes. Go to Settings, Treatment Settings, select the treatment, and define the recall interval in days. The system handles the rest.
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