Self Check-In & Confirmations

Don't guess who will show up. Know for sure.

Stop starting your day with a calendar full of question marks. Let patients confirm or cancel their appointments instantly via SMS or WhatsApp, updating your clinic's schedule in real-time without front desk intervention.
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The practice management platform behind 1,300+ healthcare clinics worldwide

From dental to physio, dietetics to aesthetics. One platform, every specialty. Built for clinics that want less admin and more time with patients.
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End the Call Marathon
Stop forcing your assistants to spend their mornings calling patients. Let the SMS/WhatsApp automation handle the confirmation process for you.
Real-Time Calendar Sync
The exact second a patient taps 'Confirm' on their phone, the appointment status on your front desk screen updates automatically.
Fill Gaps Instantly
If a patient declines the appointment, you are notified immediately, giving you crucial time to offer that slot to someone on your waiting list.
Zero Hardware Costs
You don't need to buy expensive check-in tablets or kiosks for your waiting room. The system runs entirely through the patient's own smartphone.
Problem

Every 'Pending' appointment is a financial risk for your clinic

Every clinic morning begins the same way: the calendar looks full, but you have no guarantee who will actually show up. The front desk starts dialing numbers, leaving voicemails, and hoping for the best while empty chairs drain your daily revenue.
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The Morning Call Marathon
Starting the day with an unconfirmed list forces your front desk to spend hours making calls instead of taking care of the patients in the waiting room.
Empty dental chair caused by a forgotten or missed appointment.
Silent Cancellations (No-Shows)
Patients who change their minds often feel too awkward to call and cancel. They become 'ghosts' on your calendar, and you only find out when the chair stays empty.
Unfilled appointment slot showing lost clinic revenue.
Lost Revenue Opportunities
When you only discover a cancellation 10 minutes before the appointment, it is too late to call a patient from your waiting list. That slot, and its revenue, is permanently lost.
01Automation

Timed SMS & WhatsApp Links

Using reminder automations, the system sends a unique, secure confirmation link to the patient a specified time (e.g., 24 hours) before their appointment.

02Action

One-Tap Yes/No Confirmation

Without downloading any app, the patient simply clicks the link in their message to mark their appointment as 'Confirmed' or 'Cancelled'.

03Log

Complete Communication Audit

Every confirmation message sent, and every patient reply (or lack thereof), is permanently logged with a timestamp in the 'Communication Records' tab.

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Ready to kill the 4 PM confirmation calls?

Stop asking your receptionists to spend hours dialing numbers. Let patients confirm their own appointments with a single tap on WhatsApp.

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Free workflow consultationNo-pressure setup plan
Operational wins
What you get

Patients confirm via WhatsApp or SMS before arriving

Appointment slots turn green in the diary instantly

Get instant alerts for cancellations to refill the chair

FAQ

General

Do patients need to download an app to confirm?

No. The system is 100% web-based. Patients receive an SMS or WhatsApp message with a secure link and confirm with a single tap from their browser.

FAQ

Workflow

Do I need to manually update the calendar when a patient confirms?

No. The system operates in real-time. The exact second a patient taps 'I confirm' on their phone, the appointment status on your front desk screen updates automatically.

FAQ

Technical

What happens if a patient ignores the message or doesn't click the link?

The appointment status remains 'Pending' in your calendar. Your front desk only needs to call this small fraction of unconfirmed patients, saving hours of unnecessary phone calls.

Related features

Related Features

Hub

Scheduling

Run booking, reminders, calendar logic, and appointment tracking as one connected workflow.

View feature
Booking

Online Booking

Let patients request appointments online while your clinic keeps control over availability and rules.

View feature
Growth

Patient Recall

Bring overdue patients back with structured recall workflows connected to daily scheduling.

View feature
Reporting

Appointment Analytics

Track no-shows, completions, status changes, and schedule performance from real clinic activity.

View feature
Get started

Start your day with a full, confirmed diary

Book a demo to see how automated confirmations and self-check-in eliminate no-shows and free up your front desk.

Explore scheduling