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Front desk rhythm
Scheduling & patient flow
Move patients from first request to booked visit, checked-in appointment, and recall without the front desk rebuilding the same workflow in five different places.
Operating map
1
Request
Patient request
2
Diary
Chair time
3
Reminder
Confirmation
4
Visit
Arrival flow
5
Recall
Follow-up
DiaryCalendar ManagementCoordinate clinicians, rooms, and chair time with a calendar that reflects the real clinic day.View feature Patient demandOnline BookingLet patients start the booking journey online while your team keeps availability and rules under control.View feature Repeat careRecurring AppointmentsCreate repeat visits and ongoing treatment schedules without manually rebuilding the pattern each time.View feature No-show controlAppointment RemindersSend structured reminders and confirmations so booked time is less likely to disappear.View feature ReceptionSelf Check-inLet patients announce arrival faster and reduce reception pressure during busy sessions.View feature VisibilityAppointment AnalyticsSee attendance, cancellation, and utilisation patterns behind the diary, not just the diary itself.View feature RetentionRecall & Follow-upBring patients back with recall workflows that are tied to their care history and timing.View feature
Care continuity
Clinical records & treatment
Keep the clinical story together: intake, history, charting, notes, treatment options, progress, and documents stay close to the patient record.
Operating map
1
Profile
Full context
2
Forms
Structured intake
3
Charting
Clinical record
4
Plan
Options + cost
5
Documents
Consent + files
Patient accessPatient PortalGive patients a simple digital route to forms, documents, payments, and practice interactions.View feature DocumentsPatient DocumentsKeep files, consent records, and clinical documents organised around the patient record.View feature FormsDigital FormsCollect structured information before, during, and after visits without paper chasing.View feature Owner hubTreatment PlanningBuild treatment plans that connect clinical options, patient communication, and cost context.View feature ProgressTreatment TrackingTrack treatment progress from plan to completion so work does not disappear between visits.View feature Cost clarityTreatment CostsKeep treatment cost context visible where clinical and commercial decisions meet.View feature ChartingDental ChartingRecord dental charting in a workflow that fits everyday clinical use.View feature PerioBPE & Perio ChartingCapture BPE and periodontal charting with cleaner structure and continuity over time.View feature NotesClinical NotesWrite clinical notes consistently so the next person understands what happened and why.View feature
Growth operations
Engage & scale
Turn patient communication and team follow-up into a managed operating loop, so growth does not depend on memory, side chats, or end-of-day chasing.
Operating map
1
Message
Patient touchpoint
2
Survey
Experience
3
Task
Team handoff
4
Mobile
On-the-go check
5
Insight
Manager view
FeedbackPatient SurveysCollect feedback and service signals while the experience is still fresh enough to improve.View feature Team workTask ManagementKeep operational tasks visible, assigned, and moving without relying on side chats.View feature MobileMobile ApplicationCheck key clinic activity from your phone when the day does not wait for a desktop.View feature ReportsMobile ReportingReview performance and operational signals from mobile when decisions cannot wait.View feature ScaleMulti-location ManagementCoordinate locations with clearer oversight across teams, diaries, and daily operations.View feature InsightsAnalytics & ReportingBring practice performance, operational numbers, and reporting into one management view.View feature
Business control
Finance & ops
Connect the business side of the clinic — payments, costs, expenses, stock, labs, payroll, and reporting — back to daily patient and team activity.
Operating map
1
Cost
Treatment value
2
Payment
Collection flow
3
Expense
Spend control
4
Stock / Lab
Ops handoff
5
Report
Business view
PaymentsOnline PaymentsSupport smoother payment collection with digital workflows connected to patient activity.View feature ExpensesExpense ManagementControl supplier costs, expenses, and practice spending without spreadsheet drift.View feature PayrollPayroll ManagementKeep payroll context closer to team activity and operational data.View feature StockInventory ManagementTrack stock movement and supplies before shortages become front-desk or clinical problems.View feature LabsLab ManagementCoordinate lab work, cases, and operational handoffs with less disconnected admin.View feature PlatformAPI & IntegrationsConnect Medicasimple with the systems and workflows that support your clinic operations.View feature