Watch it or follow it step by step

Guides

Start with the video when seeing it is faster, or open the written steps while you work.

Communication and automationsReminders and recall1 min read

Receiving SMS Confirmation for Appointments

To enable SMS appointment reminders, go to the Settings screen and click on SMS Automation under the Communication Settings section.

Updated

To enable SMS appointment reminders, go to the Settings screen and click on SMS Automation under the Communication Settings section.

Medicasimple Receiving SMS Confirmation for Appointments guide screenshot 1.

Once the SMS automation screen opens, select the Appointment Reminder from edit templates.

Medicasimple Receiving SMS Confirmation for Appointments guide screenshot 2.

From the screen opened after, you can customize the SMS content to suit your needs. After finalizing the message, simply click Update to save it.

Medicasimple Receiving SMS Confirmation for Appointments guide screenshot 3.

Please don't forget to include a link in the SMS content that allows patients to confirm their appointments.

With this feature, you can reduce the effort required to confirm whether patients will attend their appointments.

As the appointment time approaches, an automated SMS will be sent to the patients. You can also include a confirmation link in the message. When patients click on Confirm or Yes in the link, their appointment will be automatically updated and reflected on the calendar.

This simple setup streamlines appointment confirmations, ensuring your schedule stays organized and efficient

If you have further questions, feel free to reach out to us via the live chat button for detailed assistance.

Keep going

Related guides

All guides