Back to guides
CalendarAdmin settings1 min read

Patient Arrival Notifications

Notify the clinic team when a patient checks in so arrivals can be followed in real time from the daily workflow.

Updated

What Are Patient Arrival Notifications?

Patient Arrival Notifications keep your team instantly informed when a patient arrives at your clinic.


Once a patient checks in, Medicasimple updates the appointment status to Arrived, ensuring that doctors, assistants, and the front desk stay coordinated throughout the day.

This feature helps clinics reduce waiting times and maintain a smooth flow between reception and treatment rooms.


How It Works

  1. Reception check-in:
    When the front desk marks a patient as “Arrived” on the appointment list, the appointment status immediately updates to show that the patient is in the clinic.

    Medicasimple Patient Arrival Notifications guide screenshot 1
  2. Instant visibility for the team:
    The assigned doctor and assistants can instantly see the update in their daily appointment views or dashboards.

  3. Optional notifications:
    If your clinic has internal notifications enabled (e.g., via Medicasimple notifications or integrations like Slack), team members can receive alerts the moment a patient checks in.

Medicasimple Patient Arrival Notifications guide screenshot 2

Benefits for Your Clinic

  • Keeps everyone in sync, no need for manual updates or phone calls between staff.

  • Ensures that doctors are prepared as soon as a patient arrives.

  • Reduces waiting time and creates a more professional, organized patient experience.

  • Helps the front desk track which patients have arrived, are waiting, or are being seen.


Summary

Patient Arrival Notifications ensure seamless communication across your clinic.
When patients arrive, your entire team knows; allowing you to provide timely, coordinated, and efficient care.