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Dr Menekse Tekin
Owner, Naturel Dent
Yes, you can set specific working hours, break times, and appointment rules for each clinician. This ensures the front desk only sees valid slots that match the provider’s actual schedule. It prevents booking errors and keeps everyone running on time.
Yes, the calendar applies rule-based checks before you confirm a slot. If a booking overlaps with a break or another appointment, the system alerts you immediately. This stops double-booking mistakes during busy phone periods.
Yes, you can configure appointments to repeat at set intervals, such as every 4 weeks. You can also define the total number of visits in the series. This helps you plan long-term treatment schedules without manually booking each date.
Yes, you can filter the calendar to show only available slots for specific treatments or providers. This makes it much faster to answer "When is the next available appointment?" while a patient is on the phone. You do not need to scroll through weeks of empty space.
Yes, dragging and dropping an appointment automatically checks for conflicts in the new slot. All the appointment details and patient notes move with it, so nothing gets lost. This allows the front desk to react instantly when a patient calls to reschedule.
Yes, you can mark specific blocks as non-bookable for meetings, admin time, or holidays. These blocked periods are respected by the booking flow, so no one accidentally squeezes a patient into reserved time. It keeps the team’s non-clinical time secure.
Yes, when you mark a patient as "Arrived" or "Seated," the status updates instantly on every screen in the clinic. The clinician knows the patient is ready without you needing to call or walk to the surgery. It cuts down on unnecessary internal communication.
Yes, the shared calendar view means everyone sees the same patient journey. Reception can see when a treatment is running over, and clinicians can see if their next patient has arrived. This visibility helps the whole team coordinate the handoff smoothly.
Yes, you can toggle between a full practice view and a specific clinician’s diary in one click. This lets you focus on one provider’s day when booking, then switch back to see the whole team’s status. It is useful for managing multi-chair practices.
Yes, any notes you add to the appointment stay linked even if you change the date or time. This ensures critical context, like "needs pre-medication" or "nervous patient," is not lost during a move. The history travels with the booking.
Yes, the day view supports side-by-side columns for multiple clinicians. You can manage the entire practice’s capacity from a single screen. This is essential for the front desk to balance the load across the team.
Yes, the interface is designed for high-speed interaction, allowing quick status changes and fast slot selection. You can confirm appointments or mark arrivals with minimal clicks. It helps the reception team stay calm when the phone lines are busy.
Yes, reports rely on accurate status updates like "Did Not Attend" or "Completed." If appointments are left as "Scheduled" instead of updated, your utilisation and revenue reports will be incorrect. Consistent status use ensures your data matches reality.
Yes, by using the correct status for cancellations and short-notice changes, you build a clear history for each patient. This data helps identify reliability issues or frequent cancellations over time. It supports better decisions on booking deposits or reminders.
Yes, the system logs key actions, so you can see who moved an appointment or changed a status. This audit trail helps resolve confusion if a booking is disputed or missing. It adds accountability to the scheduling process.
Yes, setting up recurring patterns reduces the risk of human error in long treatment plans. It ensures the intervals between visits are consistent with clinical requirements. This leads to better adherence to treatment timelines.
Yes, you can export day lists or week views for team huddles or manual backup. These exports provide a printed reference for the day’s expected flow. It is often used for morning meetings or if the internet goes down.
Yes, authorised staff can view the live schedule and appointment details from mobile devices. This allows practice managers or owners to check the day’s performance remotely. It keeps leadership connected to the clinic’s pulse without being at the desk.
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